Customer satisfaction at all levels is a goal of R3 Solutions GmbH. To this end, the Berlin-based specialist for industrial real-time wireless networks has optimized its internal processes, reorganized them, and had them certified. The passed audit certifies conformity to the international standard for quality management systems ISO 9001.
"We offer our customers and partners the highest quality not only in our products but also organizationally. We are pleased that we are now certified according to the internationally recognized criteria of ISO 9001 and that we live them in our daily work," emphasizes Dr.-Ing. Mathias Bohge, one of two managing directors of R3 Solutions GmbH.
ISO 9001 is a globally recognized standard for quality management systems. The passed certification proves that R3 Solutions follows effective and worldwide accepted approaches. Second Managing Director Florian Bonanati adds, "This certification demonstrates our commitment to providing our customers with the highest quality in all our products and services. It provides our customers with the assurance that we have implemented a comprehensive quality management system that is regularly reviewed and improved to meet their requirements."
ISO 9001 focuses on customer satisfaction, continuous improvement of processes, and management of business risks to meet the requirements and expectations of customers and other stakeholders. The certification by an independent reviewer enables R3 Solutions to continue providing its customers with the best possible service.